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2023 Customer Reviews

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  • Clients: Lily H
  • Country: United States
Aug 21, 2023
Excellent Thailand trip
I just got back from my Thailand trip, and I loved it. This was my first time using this travel agency, so I was skeptical as I had planned this trip a year in advance. Wendy was excellent in answering all my questions and arranging my changes. Of course, I had many changes, but Wendy kept up with me and made excellent recommendations. The only improvement I would like is the payment process. Since it was my first time, I was hesitant to wire funds. Wendy was great, and I could pay with my credit card, which added a small fee to the total. I'm so happy with them that I'm planning my second trip.
  • Clients: Christopher Matthews
  • Country: Canada
Jul 27, 2023
A big thank you to the perfect tour!
I wanted to say a very big thank you to you and your team for the wonderful tour that you helped arrange. Everything was perfect!

From the moment I landed in Turkmenistan, everything was seamless. I met my guide, I was dropped off at my hotel, and I had an incredible week touring around this very unique country. I could not have done it without your assistance, and I’m so grateful for what your team was able to do. As a travel tour company, I’m very impressed with Agate Tours (TravelChinaGuide) that took me through Turkmenistan. My guide, Ms. Aygul was incredibly professional, caring and thoughtful. She took care of everything on this trip, including arranging a nice surprise for me on my birthday. When I wasn’t feeling well, she ensured that I was able to rest and recuperate, so that I could enjoy the most from my tour. The drivers on the tour were also very professional, on time, and helped create a very memorable experience for me. It was an incredible trip, and I’m so very grateful to you and Agate Tours for putting it together.

Thank you! Thank you! Thank you!
  • Clients: Rose Marinas
  • Country: United States
Jul 27, 2023
Excellent Seoul tour
Seoul tour was excellent! Esther our tour guide and Mr. Kim our bus driver were very nice and friendly. Not only did I experience Seoul as a beautiful modern and very clean city but I was immersed into its history, lifestyle, food etc. which helped me better understand Korean culture. The visit to the DMZ and learning about the Korean War was very sobering indeed. Visiting all the historical places especially during the Joseon dynasty was a testament to South Korea’s traditions and resiliency as a nation. The food was excellent- couldn’t get enough of it. Esther was very professional and well-versed on topics that we asked about. The last day we all played a game in the bus with each one describing the highlight of their Seoul tour and/or singing a song afterwards. It was both fun and hilarious! Thank you for organizing and coordinating these tours, Emily.
  • Clients: Belen Alviar
  • Country: United States
Jul 27, 2023
Extremely nice and pleasant service
Our tour guide was extremely nice and pleasant and was very accommodating to our need. Can’t ask for more. She went above and beyond her responsibilities for us. Kudos to Boogie - our Mongolia tour guide and to our driver car#5, who barely spoke English but tried his best to anticipate our needs, esp handling our luggage’s to make sure they’re delivered to the right room!!!
  • Clients: Miryam
  • Country: United States
Jul 25, 2023
An unbelievable experience, this tour was well planned. The gers were very clean and the meals very nourishing!

I highly recommend it.
  • Clients: Rosario Marinas
  • Country: United States
Jul 24,2023
I consulted Travel China Guide for my 2nd Asian tour (my 1st in 2018 was impressive), I gave them my requirements for an adventurous trip. Emily Xin became my extraordinaire consultant, she answered all my questions and concerns, in a prompt manner considering the distance between USA and China. Her patience never wore out, she fine tuned our 14 Days Mongolia tour. Little did I know I would have 32 families and friends that were as interested of my choices and what Emily offered. We all signed up with unknown expectations except what little we read on social media. We were anxious about food, desert comfort compromises but we ended up winners as the tour offered the best service as best they can in an environment where resources are not as readily available compared to urban settings. Food was catered to local and European taste and surprisingly delicious.
We were in a 9 caravan Lexus 4x4 vans that withstand the rigors of off-roading, our drivers were excellent in maneuvering the elements of the Gobi desert, we were in safety hands and enjoyed every bumps and grinds of the non-road roads.
I highly recommend this adventurous tour that included Naadaam festivals, mountains, steppes, rivers, meadows, sand dunes, waterfalls, flower blooms, hiking, hot springs, camel riding, horseback riding, wild horses, herds of cows, sheep, goats, camels, grazing and coexisting in the vast lands of Mongolia.
Rose Marinas
July 7-20, 2023
  • Clients: Cynthia C
  • Country: United States
Jul 24, 2023
Best trip I have ever taken!
Our 14 day tour of Mongolia was one of the best trips I have ever taken. The country is absolutely beautiful, the views are endless and the people are so kind. Our tour guide Bogie, was so pleasant, patient and fun. She was with us throughout our whole trip and made sure we’re all comfortable. Our drivers all 9, I felt safe in their hands as the drive is mostly off road. There’s no signs but they definitely know the way. I would highly recommend this company. They truly take care of their clients.
  • Clients: Colleen
  • Country: United States
Jul 24, 2023
Amazing Mongolia tour with everything well-planned
Emily from Travel Guide arranged a tour for us in Seoul and then Mongolia. Everything was wonderful. We were amazed how everything was seamlessly planned and executed. Esther did a great job as tour guide in Seoul. We loved “Bogi” as our tour guide in Mongolia. She was so caring and knowledgeable. Our tour driver, Ganna, kept us comfortable and anticipated our needs. It felt like they treated us as family. Mongolia was the most beautiful country that I have seen. Thank you Emily and Rose for planning a fantastic trip. I wouldn’t change a thing.
  • Clients: Witold and Mayen
  • Country: United States
Jul 20, 2023
Second tour with TravelChinaGuide - nice experience in Japan.
The tour guide Ivy was great, funny and knowledgeable. Hotels and breakfast were fantastic. The sites we visited were beautiful and interesting, bus was clean. Driver is very professional. This is our second tour with TravelChinaGuide and definitely we will come back.
  • Clients: Sara Chang
  • Country: United States
Jul 20, 2023
Excellent time in Taipei!
We very much enjoyed our tour of Taipei!
Guide Logan was very knowledgeable and provided excellent service.
His assistant Liya was very helpful and attentive since we had to consider the pace and well being of my 82 year-old mom.
We had booked with this company back in 2016 for a tour of Guilin. We're glad we booked with them again this time.
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